Appointment Booking – without triage

With Zymego Navigate, patients are guided to the right type of care by answering a few simple questions and can then book an appointment themselves. Navigate is developed by healthcare professionals to ensure that the right patients book the right  appointments.

Make it easy to book the right appointment

As with most things, people want to get what they need the moment the need arises. Make it easy for patients to book an appointment directly on your website. Zymego Navigate helps reduce administrative workload by digitally guiding patients to the appropriate service. Through an evidence-based decision support flow, patients answer a series of questions and are then able to book a suitable appointment based on your clinic’s available time slots and appointment types. This enables patients to book selected appointments digitally, 24/7 – with no manual booking required. And thanks to seamless integration with your clinical system, appointments are booked directly into your schedule.

No more waiting on the phone
Patients access Navigate via your website and are guided to the right care without needing to call for triage.

Be more accessable
Patients can initiate their case immediately without waiting for the GP practice or clinic to open.

The right care
Many patients request a doctor’s appointment, when a nurse or psychologist might be more appropriate. Navigate helps ensure patients are matched with the right level of care.

Flexible for your organisation

Zymego Navigate is trusted by GP surgeries, rehab clinics and other care providers looking to streamline operations. Patients are guided to the right care – whether it’s a physiotherapist, mental health specialist, dietitian or vaccination service. By letting patients book for themselves, you reduce incoming calls and free up staff time – making everyday work more efficient.

Enkelt att börja effektivisera nybokningen

• Välj själva vilka tidstyper som kan bokas digitalt.
• Låt patienter boka tid för exempelvis vaccinationer, blodtryckskontroller och sköterskebesök.
• Skicka en länk så att patienter själva kan hitta en passande tid.
• Öppna upp för fler tidstyper om ni önskar.

Rätt typ av vård direkt

Zymego Navigate är utvecklat av vårt team av vårdpersonal för att fungera optimalt för vårdpersonal och enkelt att använda för många olika patientgrupper. Guidning och ordval är gjorda utifrån patientens perspektiv och kunskapsnivå, vilket säkerställer bokning till rätt vårdnivå.

Frequently asked questions

Through our advanced booking logic, Zymego can handle a wide variety of cases. You set up the rules that should apply to different appointment types and Zymego follows them. Since we are able to set up specific rules for each appointment type, we can ensure that all bookings are handled correctly, adapted to different types of requirements related to your appointments.

We see all clinics as long-term partners, in this way we can help you and your patients in the best possible way. Zymego was founded as a response to the problems that one of our founders discovered as a doctor in his clinical work. Our goal is to create value for you, for your patients and for society at large. To reach that goal, our team is always close at hand and is responsive to how you experience our solution. We are constantly developing the solution and adding new smart features, which is why we place great emphasis on listening to the clinics that use Zymego. Your valuable suggestions for improvements help us provide the best possible service to you and your patients.

Zymego is the only solution that automatically fills late cancellations, working to the rules that you have set-up. We manage appointments and scheduling in a completely new way. Through very advanced booking logic, we can handle many more appointment types and complicated booking cases than most other solutions. In addition, we reduce the number of cancellations by offering patients a smart option where they can request days that suit them. All these features are completely unique to Zymego. However, it is perfectly possible to use Zymego in parallel with your current booking portal if required.

We handle personal data in accordance with the GDPR and cooperate only with European IT providers for encryption and storage of personal data. In order to offer our customers and their patients safe and secure services, we continuously follow the latest safety recommendations. Furthermore, we have limited the handling of patient data to include appointment data only.

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