About us

No one should have to wait unnecessarily long for care.

Healthcare queues are one of the greatest challenges of our time. Together, Zymego's customers have reduced healthcare waiting times by 2,000 years.

The problem

Empty slots are costly and lead to longer healthcare queues.

Approximately 10% of all appointments remain empty, representing one of the most fundamental problems in healthcare. At the same time, waiting lists are long, and patients often have to wait longer than the healthcare guarantee promises. But there is another way.

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Zymego has solved it

Fills empty slots securely and automatically.

Zymego is the first in the world to fill empty slots using Intelligent Automation (IA), combining clinical safety with scheduling precision. Our technology ensures that the right patients are matched with the right treatments and practitioners, completely without manual labor for healthcare staff.

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The reason

Gemini said"The idea for Zymego was born from something I experienced firsthand in my work as a physician. Every day, I saw how empty slots and manual telephone bookings caused patients to wait unnecessarily. The turning point came when I met a young patient who received a cancelled appointment time, leading to an earlier diagnosis of leukemia. It was a powerful reminder of how critical rapid access to care can be, and how dangerous it is when patients face long waits for treatment."

– Ingmar Veinberg, physician and founder of Zymego.

The effect

The value we create together

For healthcare providers

Zymego has saved over 2 million minutes of manual administrative work - time that can now be used for quality care or a well-deserved break.

For healthcare staff

Filled appointments that would otherwise have been lost mean recovered revenue. Earlier appointments provide a better patient experience, and reduced administration creates a better working environment for the staff.

For patients

Gemini saidWaiting times are a major source of frustration. Over 50,000 patients have received an earlier appointment through Zymego - each one representing a unique patient story.

For society

Long waiting times are a universal challenge. Zymego addresses a core issue: unutilized appointments and unnecessary booking administration. To date, we have reduced patient waiting times by over 2,000 years.

Customers

Frequently asked questions

No, you only need to log on to this Zymego website or via the link you received from your clinic. When you have identified yourself with BankID, you can reschedule, cancel and receive offers for earlier appointments.

With Zymego, you can shorten your waiting time by getting offers for earlier appointments, when appointments become available because of other patient cancellations. Once you have logged in and signed up to receive offers for earlier appointments, you will receive notifications when appointments become available. In addition, you can easily reschedule and cancel your appointment. Some clinics also offer their patients the ability to book new appointments, linking to Zymego directly from their website or by sending out links, after you have been in contact with the clinic. Visit your clinic’s website to see what applies to them.

You always receive confirmation via text message and email if you have rescheduled or cancelled your appointment. If you have rescheduled your appointment, you can always see your new appointment on zymego.se.

We handle personal data in accordance with GDPR. Zymego has been developed with a strong focus on data security and continuously follows the latest security recommendations. 

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