Integration with Cosmic
The integration enables Zymego to work together with Cosmic and keep booking information updated between the systems. Healthcare staff can continue working in Cosmic as usual, while Zymego helps patients reschedule, cancel, and receive offers for earlier appointments when openings arise. The result is a smarter flow where fewer steps need to be handled manually. You get better control of available slots, less administration, and a more accessible patient experience — without having to change the way you work.
Fill empty slots and reduce manual work.
The integration enables Zymego to work together with Cosmic and keep booking information updated between the systems. Healthcare staff can continue working in Cosmic as usual, while Zymego helps patients reschedule, cancel, and receive offers for earlier appointments when openings arise. The result is a smarter flow where fewer steps need to be handled manually. You get better control of available slots, less administration, and a more accessible patient experience — without having to change the way you work.
Keep working in Cosmic — let Zymego handle the bookings.
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The integration enables Zymego to work together with Cosmic and keep booking information updated between the systems. Healthcare staff can continue working in Cosmic as usual, while Zymego helps patients reschedule, cancel, and receive offers for earlier appointments when openings arise.
The result is a smarter flow where fewer steps need to be handled manually. You get better control of available slots, less administration, and a more accessible patient experience — without having to change the way you work.
Automated bookings directly connected to Cosmic.
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Cosmic is used by many healthcare providers in Sweden, across both regional and private care. Through the integration with Zymego, bookings can be managed more dynamically and automatically.
When a patient reschedules or cancels through Zymego, the information can be reflected in Cosmic. If an appointment becomes available, Zymego can automatically offer it to other patients waiting for the same type of care. When a patient accepts an earlier appointment, the flow is updated without staff having to call around or manually match patients to open slots.
This helps empty slots get filled faster, while giving patients a smoother path to care.
You focus on the patients — Zymego works in the background.
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Easy implementation without a new system to learn.
Zymego does not replace Cosmic. It complements Cosmic with smart automation for the booking flow.
You continue working in Cosmic, while Zymego handles the digital patient flows around booking, rescheduling, and cancellations. During implementation, we help you define the rules for how appointments should be managed. Which appointment types should be offered automatically? Should patients only be offered appointments with the same practitioner, or with others too? Which flows should be fully automated, and which should remain more manually controlled?
You set the framework. Zymego adapts the flow to your organisation.
Benefits of the integration.
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Less administration
Zymego and Cosmic work together so the booking flow can be handled more automatically. This reduces the need for duplicate work, manual follow-up, and unnecessary phone calls.
Fewer empty slots
When a patient cancels, the appointment can quickly be offered to other patients waiting for the same type of care. This helps late cancellations get filled faster and ensures capacity is used more efficiently.
Better patient experience
Patients can manage their appointments digitally when it suits them. They avoid having to call in, get a better overview, and can more quickly access an earlier appointment when a slot becomes available.
Smarter care flow
Zymego helps healthcare providers match available appointments with the right patients based on the organisation’s rules. This creates a more efficient flow, reduces administration, and makes booking management more proactive.
With Zymego’s integration with Cosmic, healthcare providers get an automated booking flow that works closely with their existing way of working — making it easier to fill appointments, reduce administration, and give patients better access to care.
Frequently asked questions
Do I have to download an app to use Zymego?
No, you only need to log on to this Zymego website or via the link you received from your clinic. When you have identified yourself with BankID, you can reschedule, cancel and receive offers for earlier appointments.
What are the benefits of Zymego for me as a patient?
With Zymego, you can shorten your waiting time by getting offers for earlier appointments, when appointments become available because of other patient cancellations. Once you have logged in and signed up to receive offers for earlier appointments, you will receive notifications when appointments become available. In addition, you can easily reschedule and cancel your appointment. Some clinics also offer their patients the ability to book new appointments, linking to Zymego directly from their website or by sending out links, after you have been in contact with the clinic. Visit your clinic’s website to see what applies to them.
How can I be sure that my appointment has really been rescheduled or cancelled?
You always receive confirmation via text message and email if you have rescheduled or cancelled your appointment. If you have rescheduled your appointment, you can always see your new appointment on zymego.se.
How do you handle personal data?
We handle personal data in accordance with GDPR. Zymego has been developed with a strong focus on data security and continuously follows the latest security recommendations.