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Det här är Zymego
Zymego är bokningslösningen som använder Intelligent Automation
för att medicinskt säkert matcha rätt patient med rätt tid.
Fills appointments and reduces daily administration.
Zymego handles bookings and saves healthcare staff hours every day.
Customers about Zymego
We’ve reduced the number of unbooked appointments and the time our staff spends filling schedule gaps.
Besides the time savings we see with Zymego, we also have much happier patients.
We’ve made sure empty appointment slots turn into revenue instead of going unused.
We’ve reduced the number of voicemail messages from 4,000 per month to just 400.
Fewer cancellations when patients request a time.
Appointments are often cancelled because the time doesn’t suit the patient. If patients can’t find a suitable time in the rescheduling calendar, they can request preferred days and are then rescheduled automatically. This helps prevent cancellations.
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No booking calls with Zymego call
Patienter som ringer kan hantera sin bokningar via knappval. Ingen telefonkö. Inga meddelanden att lyssna av. Inget manuellt arbete.
•Patienter som behöver prata med er kommer fram direkt
• Patienter ombokar och avbokar själva
•Fungerar med ert växelsystem
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Passar Zymego vår verksamhet?
Zymegos använder intelligent automatisering som bygger på smart matchningslogik och är utvecklad i samarbete med en mängd kliniker. Rätt patienter matchas med rätt tid utifrån de regler som kliniken har satt upp. Reglerna kan baseras på många olika värden såsom bl.a. tidstyp och behandlare.
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Frequently asked questions
Do I have to download an app to use Zymego?
No, you only need to log on to this Zymego website or via the link you received from your clinic. When you have identified yourself with BankID, you can reschedule, cancel and receive offers for earlier appointments.
What are the benefits of Zymego for me as a patient?
With Zymego, you can shorten your waiting time by getting offers for earlier appointments, when appointments become available because of other patient cancellations. Once you have logged in and signed up to receive offers for earlier appointments, you will receive notifications when appointments become available. In addition, you can easily reschedule and cancel your appointment. Some clinics also offer their patients the ability to book new appointments, linking to Zymego directly from their website or by sending out links, after you have been in contact with the clinic. Visit your clinic’s website to see what applies to them.
How can I be sure that my appointment has really been rescheduled or cancelled?
You always receive confirmation via text message and email if you have rescheduled or cancelled your appointment. If you have rescheduled your appointment, you can always see your new appointment on zymego.se.
How do you handle personal data?
We handle personal data in accordance with GDPR. Zymego has been developed with a strong focus on data security and continuously follows the latest security recommendations.